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CEO Ahmad Al-Dosari reveals market expansion plans to Aljaweea
Kuwait’s aviation sector has undergone rapid shifts in recent years, particularly in non-scheduled operations, private aviation, and air cargo. This evolution has paved the way for agile local ventures like Leader Ground Services. Founded in 2024 by Ahmad Al-Dosari, the company leverages over two decades of deep-rooted industry expertise.
Leader Ground Services stands as a model of Kuwaiti entrepreneurial success, capable of competing in a dynamic sector. Aljaweea sat down with Founder and CEO to discuss the company’s launch, its operational model, core services at Kuwait International Airport, and the role of emerging technology in driving competitiveness.
Mr. Ahmed Al-Dossary with aviation sector executives at the exibition hall
1) What was the catalyst for founding Leader Ground Services, and why did you enter the market in 2024?
The company was born out of a rigorous analysis of the Kuwaiti aviation market, specifically identifying gaps in non-scheduled flights, private jets, and cargo operations. The sector’s rapid growth, coupled with the demand for a responsive, bespoke service provider, were the primary drivers for our 2024 launch. Our foundation rests on extensive experience and a deep understanding of both local and international operating environments.
2) What distinguishes Leader from other ground handling providers at Kuwait International Airport?
Our competitive edge lies in operational agility, rapid decision-making, and an uncompromising commitment to safety and quality. We rely on highly skilled personnel and robust relationships with airport authorities. Furthermore, we provide tailored solutions for every individual flight, which sets us apart at Kuwait International (KWI).
3) How has your 20-year tenure in aviation influenced the company’s performance and rapid growth?
My 20-plus years in the sector have enabled us to build an integrated operational framework based on international best practices. This has directly improved operational efficiency, our ability to navigate challenges, and the development of risk-mitigating procedures. This foundation has secured rapid growth and strengthened client trust in a very short timeframe.
4) What are the primary services you currently provide for private, cargo, and non-scheduled flights?
Leader offers a comprehensive suite of services, including full ground handling, landing and overflight permit coordination, VIP and executive handling, and air cargo management. We also provide catering, fuelling, and technical support, alongside seamless coordination with relevant government and security agencies.
Leader’s ground support equipment docked and ready to load a client’s aircraft on the ramp
5) How do you manage operations during peak seasons or operational emergencies?
We employ flexible operational plans and pre-defined scenarios for peak-load and emergency management. These are supported by 24/7 operations rooms and clear communication channels between our teams and airport authorities. We also conduct real-time risk assessments to ensure business continuity without compromising safety standards.
6) Are there plans to expand into commercial airline services or other airports?
Yes. Our strategic roadmap includes a phased expansion into the commercial airline sector. We are also exploring regional opportunities outside Kuwait, ensuring full alignment with international regulatory requirements and operating standards.
7) How is Artificial Intelligence (AI) being integrated into your operations to drive efficiency?
We are integrating AI to forecast operational loads, optimise staff and equipment scheduling, and analyse data to mitigate human error. These technologies support real-time decision-making, ultimately enhancing operational efficiency, improving safety, and reducing overheads.
8) Do you collaborate with global service providers or international carriers?
We are actively building strategic partnerships with international providers and carriers. Our global network is a pivotal element in bolstering our credibility, facilitating knowledge exchange, and scaling our business both regionally and internationally.
9) What is your outlook for the Kuwaiti ground handling sector over the coming years?
We anticipate sustainable growth for Kuwait’s ground handling sector, driven by increased air traffic, expanded cargo operations, and private aviation. This will be further propelled by digital transformation and smart technology adoption. Companies that prioritise innovation, quality, and safety will be best positioned to lead this growth in the next phase.
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